I received a phone call saying that I need to pay before the parcel is delivered. Is that right? 25 July 2024 13:28 Updated No, our shipments always have the correct postage on them. This is phishing aimed at obtaining your details Related articles Terms & Conditions How can I shop securely? I received a text message saying that postage was due on my parcel. Is that right? I received an e-mail saying that my parcel will not be delivered before I pay postage. Is that right? Is the payment link I receive from you secure?